Quick help on TaskMate
Whether you're just getting started or need help with advanced features, we're here to support your success with Taskmate.
Get Support
Need help with a specific feature or having technical issues? Email our support team and we'll get back to you within 24 hours on business days. Include screenshots or error messages to help us assist you faster.
For urgent issues affecting your team's work, you can also start a live chat with our support team during business hours (Monday-Friday, 9AM-5PM EAT).
Learning Resources
New to Taskmate? Check out our Getting Started Guide for step-by-step tutorials on creating projects, assigning tasks, and collaborating with your team.
Browse our Video Tutorials to see Taskmate features in action. Topics include project setup, team management, reporting, and advanced workflows.
Have a specific question? Our FAQ page covers common questions about features, billing, security, and more.
Training & Onboarding
Want to get your whole team up to speed quickly? We offer free onboarding sessions for organizations with 10+ team members. Email us to schedule a personalized walkthrough of Taskmate tailored to your organization's needs.
Looking for ongoing training? We provide regular webinars on topics like advanced features, best practices, and productivity tips. Sign up for upcoming webinars to join our next session.
Community & Feedback
Connect with other Taskmate users in our Community Forum to share tips, ask questions, and learn from organizations with similar goals and challenges.
Have an idea for a new feature or improvement? Send us your feedback . We actively incorporate user suggestions into our product roadmap and regularly update you on feature requests.
Ready to get started?
Join hundreds of organizations across East Africa using Taskmate to coordinate their teams and amplify their impact.